The hotel and tourism industry is changing worldwide and is experiencing stormy times right now. On the one hand, we are dealing with the coronavirus pandemic, on the other hand with the wave of digitalisation and changes in tourists' and guests' wishes.

We have taken on these major challenges and present sustainable and environmentally friendly quality standards for hotels and restaurants. We have divided the quality standards into three reference books:

• First part: Quality management for the management
• Second part: Quality management for the hotel sector
• Third part: Quality standards for the restaurant sector

Our quality standards are field-tested and TÜV-approved.